Making life easier for 3 million customers

We’re Easeware Technology Limited. Driver Easy is our product, and we’ve been developing it since 2009.

  • 10,000+

    Visitors per day

  • 3 Million+

    Customers

  • 200+

    Countries

Driver Easy History

2009

2009 Driver Easy launched.

2010

2010 Easeware Technology Limited founded.

2010.04.23 Driver Easy 2.0 Released.

2010.11.15 Driver Easy 3.0 Released.

2012

2012.06.27 Driver Easy 4.0 Released.

2013

2013 Microsoft Partner – Silver Application Development.

2015

2015 Move operation center to Huaqiangbei Shenzhen, in order to test drivers on real machines.

2016

2016.04.01 Driver Easy 5.0 Released.

2016.04.01 Introduced enhance hardware information to Driver Easy – powered by CPUID.

2017

2017 Microsoft Partner – Gold Application Development.

2017.11.16 Drivereasy.com hits 100,000+ visitors per day.

2018

2018.10.12 Drivereasy.com hits 240,000+ visitors per day.

2019

2019.01.16 Drivereasy.com hits 280,000+ visitors per day.

2019.06.14 Driver Easy certified by AppEsteem.

2020

2020 Company now employs 20 people.

Our Team

We’ve spent the last decade bringing together a team we’re exceptionally proud of.

Kevin Zheng

Kevin is an IT practitioner and computer science fan with more than 20 years' experience. He's a SAP R/3 Certified Application Consultant, an MCP (Microsoft Certified Professional), and an IBM Certified Lotus Specialist (CLS - Lotus Notes Domino 7).

Before founding Driver Easy in 2009, Kevin created and ran an IBM Lotus technical forum with more than 70,000 registered members, which was awarded an IBM Software Technical Community Contribution Award. Prior to that, he helped customers build DIY computers.

His experience in these businesses drove home the importance of making technical problems easy to solve, which, in turn, led to the formation of Driver Easy.

Kevin Zheng

Founder & CEO

Quasar Xue

Quasar (pronounced “Kway-zar”) is our lead web developer. He manages our website backend, our license management system and all other web development tasks, and he enjoys creating intuitive, elegant systems that help people achieve their goals.

Having been a developer since 2014, he has vast experience in a range of web-based solutions, including customer relationship management (CRM), content management systems (CMS), enterprise resource planning (ERP) and office automation (OA) systems.

Quasar is obsessed with metal and rock music, and he spends an inordinate amount of time playing the electric guitar, himself. He’s also a big fan of anime, comics and games (ACG) and manga.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Computer Science (BCompS)

Quasar Xue

Development Engineer

Willson Chen

Willson holds a degree in Computer Science and Technology from Central South University. He has a profound passion for programming, with particular expertise in C# and Golang.

As a full-stack software engineer, he currently spearheads the development of DriverEasy software. Throughout his career, Willson has been associated with prestigious companies like Kingsoft and Tencent, where he played pivotal roles in numerous significant projects, amassing a wealth of practical experience.

In his leisure time, Willson enjoys exploring smart home projects, striving to weave technology seamlessly into everyday life. A staunch advocate of minimalism, he consistently endeavors to streamline complexity in both his professional and personal life, with a steadfast focus on crafting efficient and pragmatic solutions.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Computer Science and Technology

Willson Chen

Software Enginner

Levi Qin

Levi is one of our front-end web developers. Along with our other devs, he’s responsible for ensuring our website is user-friendly, intuitive, fast, secure and reliable.
A developer since 2017, he has rich experience in web front-end dev, and he’s especially good at developing various types of web pages and SDKs, as well as cross-end APPs on Flutter.
Like most programmers, Levi is curious by nature, and enjoys learning new technologies and acquiring new knowledge, so he always has his eye on the latest and greatest in the world of development.
A self-professed nerd, he loves science fiction books and movies, gaming and anime, but he also enjoys the same things ‘normal’ people do, including travel, reading the news and relaxing to music.

Qualification(s):Qualifikation(en):Qualification(s):

  • Diploma (Computer Networking Technology)

Levi Qin

Front-end Developer

Hinata Zhang

Hinata is one of our PHP developers. A proud geek, and former network security professional, he’s responsible for interface development of our web backend, WordPress function modification and plug-in development, and the reconstruction and maintenance of our new order platform.

Even in his spare time, Hinata lives and breathes code, and can often be found researching black and crack technologies (e.g. contributing to the open source community and developing tools for mobile phone).

Hinata Zhang

PHP Development Engineer

Derek Xiao

Derek is our resident Linux boffin. Since 2017 he has handled all our server maintenance and, by virtue of his vast technical knowledge, most of our other IT.

And if you know anything about Linux people, you won’t be surprised to learn that he spends most of his free time learning new tech, immersed in Linux-based, open source projects to solve everyday problems, or playing with new Linux distributions, Raspberry Pi, routers and other devices that use Linux as their underlying system.

Qualification(s):Qualifikation(en):Qualification(s):

  • Associate Degree in Computer Science and Technology

Derek Xiao

Operation Engineer

Leo Jiang

Leo is a systems engineer with expertise in Linux and proficiency in Python and C#. He is the team’s go-to for solving and researching complex system issues.

At work, Leo plays a key role in maintaining and optimizing infrastructure to ensure smooth server operations. He also contributes to open-source projects, sharing his knowledge with the technical community.

In his spare time, Leo explores open-source technologies, expanding his expertise by experimenting with new tools and frameworks. His passion for learning and sharing drives his growth in the developer ecosystem.

Before joining the team, Leo ran a software studio offering programming and server maintenance support for enterprises, building a strong foundation in software development and systems management. He combines technical skill with a collaborative spirit and welcomes new challenges.

Qualification(s):Qualifikation(en):Qualification(s):

  • Associate Degree in Computer Science and Technology

Leo Jiang

Operation Engineer

Andr Hu

Andr (pronounced “And-er”) is our resident Windows and driver guru. While we’re all well versed in both, Andr is our go-to guy when we reach the limits of our knowledge.

Not surprisingly, Andr is responsible for maintaining Driver Easy’s database of drivers and also for level 3 technical support. He also handles procurement of our testing computer hardware (and staff hardware).

Prior to joining Driver Easy, Andr worked for just under 2 years in Windows system administration for Chang Sha Zhan Yin Information Technology Co Ltd.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Science (BSc), Mobile Communication Network Optimization

Andr Hu

IT Technical Support

Lily Qiu

Lily is a Level 1 technical support agent for Driver Easy. As the first point of contact for all support tickets, she addresses payment and subscription questions directly, and for highly technical questions, she ensures we have all necessary information before escalating the ticket to our Level 2 technical support agents.

Lily Qiu

IT Technical Support

Yuki Huang

Yuki is a technical support specialist at Driver Easy, responsible for addressing customer inquiries related to orders, payments, and program usage. With training and experience, she has developed basic computer knowledge and skills, allowing her to assist customers with simple computer and driver-related issues.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Arts (English Informatics and Coding)
  • TEM8 (Test for English Majors-Band 8)
  • CATTI 3 (China Accreditation Test for Translators and Interpreters)
  • National Computer Rank Examination Grade 2

Credential(s):Zertifizierung(en):Certificat(s):

  • Microsoft CERTIFICATION EXAM: Windows 10

    Microsoft CERTIFICATION EXAM: Windows 10

Yuki Huang

IT Technical Support

Aimee Huang

Aimee is the heart and soul of our design and development team. A full-stack designer, she possesses a broad and deep working knowledge of user experience, user interface design, product design, web design and web development. Perhaps most importantly, she possesses a proven mastery of the integration of these disciplines, and an amazing ability to employ them all in order to solve problems.

Before joining Driver Easy in 2013, Aimee studied industrial design, which was when she became interested in user experience. An artist at heart, Aimee still draws and paints in her spare time, and draws great inspiration from her love of travel.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Industrial Design (BIndDes)

Aimee Huang

Design Director

Jimmy Zhu

Jimmy is a user interface and user experience designer. He is mainly focused on creating simple, interesting, and highly usable experiences. His goal is to always create designs of the highest quality, with a view to making a real difference in people’s lives.
Prior to joining Driver Easy, Jimmy worked as a user interface (UI) designer for 2 years at a company that manufactures charging and audio products, and for another 2 years at the Meitian Cultural Transmission.
When he’s not working, Jimmy spends much of his leisure time reading, meditating and playing football.

Qualification(s):Qualifikation(en):Qualification(s):

  • Associate Degree (Legal practice)

Jimmy Zhu

UX Designer

Tina Sheng

Tina is a user interface and user experience designer for driver easy. Since studying industrial design, she has been interested in discovering various difficulties in life and improving people's life experiences through design. Tina believes that good design should make complicated things simpler.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Arts (BA), Industry Design

Tina Sheng

UX Designer

Enya Zhang

Enya is a technical writer and major contributor to the Driver Easy knowledgebase. She genuinely enjoys creating how-to guides, tutorials, fixes for common tech issues, and articles about the latest gadgets and software.

What drives her passion? For one, she loves tech itself. But more importantly, Enya derives great satisfaction from helping people solve the technological headaches that frustrate their day-to-day lives. While some writers avoid technical topics, Enya thrives on making the complex clear and accessible.

When she's not writing, you can find Enya staying on top of emerging tech trends and mastering new devices and platforms. She knows the obstacles people face because she's experienced them firsthand.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Science (BSc)

Credential(s):Zertifizierung(en):Certificat(s):

Enya Zhang

Technical Writer

Iris Zheng

Iris is a technical writer with a passion for new tech. She likes to stay up to date with the latest tech news, and she writes tips and tricks about electronic devices, games and software to help our customers solve problems with their computers, smartphones and other electronic devices.

Qualification(s):Qualifikation(en):Qualification(s):

  • Master of Science (MS), Environmental Sustainability and Green Technology
  • Bachelor of Arts (BA), Public Management

Iris Zheng

Technical Writer

Brinksley Hong

Brinksley is a technical writer at Driver Easy. She writes guides, tutorials and tips with easy steps to help people solve annoying computer issues. As a tech enthusiast, she keeps exploring the latest technical trends and effective solutions to PC problems, and enjoys sharing them in her articles.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Science (BSc), International Trade and Economics

Credential(s):Zertifizierung(en):Certificat(s):

  • Microsoft CERTIFICATION EXAM: Windows 10

    Microsoft CERTIFICATION EXAM: Windows 10

Brinksley Hong

Technical Writer

Marcus Liang

Marcus is a technical writer for Driver Easy. Being a tech enthusiast, he has quite a repertoire of computer problem solving skills. He believes every computer problem has a solution, and that solution should be accessible and understandable to everyone.

Qualification(s):Qualifikation(en):Qualification(s):

  • Microsoft 365 Certified: Modern Desktop Administrator Associate
  • Master of Arts(MA), English Translation and Interpretation

Credential(s):Zertifizierung(en):Certificat(s):

Marcus Liang

Technical Writer

Sammi Liu

Sammi is a dedicated content writer at Driver Easy. And her mission is simple: She's here to help you solve your issues and make your digital life smoother.

Her journey into providing troubleshooting guides started when she graduated from university, and ever since, she's been fueled by a deep passion for assisting users. There's nothing more satisfying to her than helping individuals overcome their tech challenges and providing solutions that work.

To ensure she's always well-equipped to assist you, she keeps her finger on the pulse of the tech world. She's an avid reader of tech news from websites like The Verge, PCMag, and Wired, and she's a devoted follower of tech YouTube channels. This dedication to staying informed allows her to provide you with up-to-date insights, step-by-step guides, and solutions that truly make a difference.

So if you're facing game launch issues, or encountering errors, she's here to support you every step of the way.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Arts (BA), English Literature

Sammi Liu

Technical Writer

Jocelyn Sun

Jocelyn is a writer for Driver Easy, who has a great passion for computers, technology and linguistics. She enjoys searching for useful information and writing tutorials to help people solve their problems.
Before coming on board with Driver Easy, Jocelyn worked as a translator (Chinese-English-French) and editor for a high profile news agency and as a translator for an import/export company. She’s also worked in content maintenance for one of the world’s biggest universities, and as a French teacher.
When she's not writing, she's obsessed with music, podcasts and DIY projects.

Qualification(s):Qualifikation(en):Qualification(s):

  • Master of Arts (Francophone Studies)
  • Bachelor of Arts (French Language and Literature)
  • Certificate in Social Science and Humanities (Sciences Po Paris)

Jocelyn Sun

Technical Writer

Arlee Hu

Arlee is a technical writer for Driver Easy. She is passionate about sharing what she knows about technology. Laptops, hardware, apps, and websites-if they can help with your life and work, she’ll give you the tricks and techniques you need to make full use of what you have.

Prior to joining Driver Easy, she worked as an English-Chinese interpreter for a government foreign affairs office, then for an online course platform.

In her spare time, Arlee enjoys traveling, technology, movies, music, writing and shopping.

Qualification(s):Qualifikation(en):Qualification(s):

  • Master of Arts (MA), English-Chinese Interpreting

Arlee Hu

Technical Writer

Evie Gan

Evie is a tech-writer and content writer who is passionate about exploring new concepts and technologies. She loves solving problems and helping others do the same, and her articles for Driver Easy do exactly that.
Prior to joining Super Easy, Evie worked in foreign trade sales for a major lighting company.
When not at work, she enjoys playing sports, watching movies, playing guitar and traveling.

Qualification(s):Qualifikation(en):Qualification(s):

  • Bachelor of Arts (English)

Evie Gan

Technical Writer

Melody Yin

Melody is our Senior Personnel Administration Specialist. She handles everything from human resources (HR) to logistics and team building.
A warm, energetic, optimistic people-person with more than 7 years’ professional experience, she’s friends with all our staff and has a genuine desire to see them happy in their roles. From our point of view, as employers, this is the most important prerequisite for success, because happy employees are the best kind! Just as importantly, she’s dedicated to (and very good at) ensuring the values and goals of our people align with those of the company itself, and this synergy is critical to our success.
In her spare time, Melody enjoys swimming and yoga, and is also very interested in technology and the benefits it can bring to our daily lives.

Qualification(s):Qualifikation(en):Qualification(s):

  • Enterprise Human Resource Manager Level 3

Melody Yin

HR Specialist

Isabella Hu

Isabella is our senior admin officer, who takes care of all the logistics and activities. Being a super energetic and confident person, she gets along with everyone at work and is always there to help out with anything. Even though she's pretty young, Isabella has her own cool ways of doing things that really surprise and excite everyone around her.

Outside of work, Isabella loves trying new things. She's into skateboarding, rap music, and playing badminton. She believes in the power of nature to energize us. Since her days as a student, she often plans trips to visit various scenic places.

Isabella Hu

Admin assistant

Join the team

If you’d like to join the Driver Easy team, please visit our Careers page to see our latest job opportunities.

Our Locations

Most of the Driver Easy team works out of our China office, but we also have a small office in Hong Kong, and our General Manager, Communications, works from his home office in Australia.

Our Values

We believe in easy

Many Windows issues are caused by drivers. But for some reason, Microsoft has never made it easy for customers to identify the issue driver and replace it.

Instead, you have to figure out what hardware you have and who manufactured it, then you have to visit that manufacturer’s website, find their driver download page, then locate the latest driver for your exact operating system. Then you have to download and install it, and hope it solves the issue. And if you happen to download the wrong driver, you can make the issue even worse!

This is not how software should work.

You should be able to just click a button to find out what’s causing your Windows issues, and another to fix them.

That’s exactly what Driver Easy does.

Rice-cooker easy

Our founder, Kevin Zheng, believes that software designers and developers should take their cues from things that are simple to use in the real world. (Yes, he’s a big fan of Donald Norman’s book – The Design of Everyday Things.)

Kevin’s favourite example is the rice cooker…

When I was a boy, growing up in China, cooking rice was hard. There were so many ways you could ruin it: too much water, too much rice, wrong temperature, wrong cooking time, and a hundred other variables. Then the electric rice cooker came out and solved all of those issues. Now, cooking rice is as simple as pressing one big button. I believe fixing Windows driver issues should be just as easy. Which is why I called our product Driver Easy, and why I called our company Easeware.

Our Culture

The Easeware work environment is stimulating, rewarding, challenging and dynamic, with roles that are tailored to the individual, a flat structure, and an egalitarian culture that encourages open-mindedness and challenging of the status-quo.

EMPLOYEE WELFARE

It’s also fun, with company-sponsored social events, office parties, exercise equipment, personal research projects, technology excursions and even an annual, week-long company retreat, at a different destination each year (last year was Thailand!).

SHARED VISION

Perhaps most importantly of all, though, every member of our team gets a share of the company’s revenue, in addition to their salary. So they go out of their way to ensure our products – and our customer service – are truly memorable. Because when you love the Easeware experience, you come back, and you rave about us to your friends, family and colleagues. So everyone buys in, personally, to our vision.

Our Product

We’ve spent years refining our driver validation processes to ensure the drivers we include in our product are correct, up-to-date, secure, safe and stable.

Microsoft Certification

This is critical because not all manufacturers get their drivers certified by Microsoft – particularly for older hardware. (It’s a very rigorous and time-consuming process, and for manufacturers with a lot of devices and drivers, it can become quite expensive.)

Safe And Compatible

Our tests are a lot more hands-on and practical than Microsoft’s tests too. Because drivers behave differently on different computers, different versions of Windows, and even in the presence of different software applications, the only way to really tell if a driver will be stable, compatible and safe for everyone is to physically test it on all the popular hardware / operating system / software combinations.

Learn more about our driver testing process…

Our Articles

Most importantly, all our articles are original, objective and, to the best of our knowledge, accurate.

We write helpful articles about how to solve common Windows issues.

Obviously, given our domain expertise, most of these articles are about issues that may be caused by outdated or missing drivers. In these articles, we encourage readers to update their drivers with our product, Driver Easy. It enables customers to update all their drivers with just a couple of clicks.

But obviously drivers aren’t always the issue, so we do our utmost to include every possible solution in our articles. All our writers are required to complete Microsoft Certified Professional (MCP) certification and we research every issue thoroughly, and also test on our own computers where possible.

Occasionally we also include links to third party products. Some of these links are affiliate links, which means we earn money if you click the link and subsequently buy the third party product. Rest assured, though, that we only ever link to products that we genuinely believe to be effective solutions and quality products.

If you encounter an article that you think is missing information or you’d like to suggest an alternative solution to the issue being discussed, please email articles@drivereasy.com, or comment on the article itself. We’d love to hear from you!

Media Coverage

Driver Easy has been featured in many high-profile publications, over the years, including Computer Bild, CHIP, PC Magazin, PCgo and PC Format .

See Driver Easy in the media for examples and more information.

If you have any questions about the Easeware team or the Driver Easy software, please don’t hesitate to get in touch. We’d be only too pleased to help.

Questions? Get in touch