In this post, you can find the solutions to all the existing download errors. Please locate the specific download error you’re running into to get the solutions to it. The existing download errors: The remote name could not be resolved: ‘dow2.drivereasy.com’ Please refer to the post: https://www.drivereasy.com/help/the-remote-name-could-not-be-resolved:-‘dow2-drivereasy-com’/ for solutions. The remote server returned an error: […]

If you constantly run into this issue, please ping-checking dow2.drivereasy.com. Here’s how to do it: 1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type cmd and press Enter to open Command Prompt. 2) On your keyboard, type ping dow2.drivereasy.com and press Enter. 3) […]

If you’re using the Proxy Settings in Driver Easy, please go to the Settings panel and set it to Use default browser settings. Here’s how to do it: If your PC is running on Windows 10 OS, please also check the System Network Settings. Here’s how to do it: 1) On your keyboard, press the […]

If you’re using BitdefenderIf you’re using TOTAL AVIf you’re using G DATA INTERNET SECURITYIf you’re using F-Secure SAFEIf you’re not using the antivirus software above If you’re using Bitdefender: To resolve this issue, you need to verify the build number of Bitdefender on your PC first by right-clicking on the Bitdefender icon in the Notification […]

If you’re using the Proxy Settings in Driver Easy, please go to the Settings panel and set it to Use default browser settings. Here’s how to do it: If your PC is running on Windows 10 OS, please also check the System Network Settings. Here’s how to do it: 1) On your keyboard, press the […]

To send feedback to us via the Driver Easy feedback tool:

If you’re using Proxy / VPN on your computer, please check if the Proxy / VPN has the correct settings and make sure your computer can visit website after using Proxy / VPN. If you’re using the Proxy Settings in Driver Easy, please verify if the Proxy settings are correct. Here is how to do […]

If this issue persists, please send the system information to us via the Driver Easy feedback tool. Here is how to do it:

If this issue persists after you restart the computer, please ping-check app1.drivereasy.com and send the screenshot of the ping result to us via the Driver Easy feedback tool. Here is how to do it: 1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type cmd and press Enter to open Command Prompt. […]

If you’re running into the error “system.net/defaultProxy” during scanning, follow instructions below to resolve the problem. Step 1: Open your browser to check if you can access the Internet. If you can access the Internet via the browser Please do a ping test and send the screenshot of the ping result to us via the […]