Common Errors


After you upgrade the system to Windows 10, if Dolby Home Theater doesn’t work properly, solutions here may help fix the issue.

If you meet issue “Unable to execute file in the temporary directory. Setup aborted. Error 5: Access is denied” when you are trying to install new software, you can try the solutions here and the issue may resolve.

While installing Intel® Serial IO host controller driver, if you get error message “The setup program ended prematurely because of the following error: This platform is not supported.”, follow the guide here to fix the problem.

This operating system is not supported. Setup will exit

When you upgrade the system to Windows 7, 8, 8.1,10, you find that the driver for your HP Deskjet D1360 printer won’t install successfully. You may use the disk that came with the printer and install the driver from the disk. Then you get the error message which says the following files are missing: certclas.inf […]
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