[SOLVED] A Total War Saga: Troy crash on PC

Recently, many players have reported that A Total War Saga: Troy keeps crashing on their PC. If you’re running into the same issue, don’t worry, you’ve come to the right place. Here we’ve gathered the fixes for the crashing issue. After reading this article, you’ll be able to fix this issue on your own quickly and easily!

Try these fixes:

Although the causes of this issue vary from player to player, here we’ve gathered the latest fixes for the crashing issue. Whether A Total War Saga: Troy crashes on startup or crashes in the middle of the game, you can find a fix to try in this article.

1. Verify the game files
2. Update graphics driver
3. Install the latest game patch
4. Install the latest DirectX files
5. Stop overclocking
6. Repair Epics Games launcher
7. Add the game folder to the exceptions list of your 3rd party antivirus software

Fix 1: Verify the game files

One of the common causes of A Total War Saga: Troy crashing issue is the corrupted game files. If it’s the case, you need to verify the game files. Here’s how to do it:

1. Launch Epic Games launcher and go to your Library. Click the cog icon on the lower-right corner of A Total War Saga: Troy.
2. Click Verify to start verifying the game files.
   
3. Launch the game after the verifying process completed to see if it would crash again. If the game still crashes, try the next fix, below.

Fix 2: Update graphics driver

The broken or outdated graphics driver may also be the main culprit behind the game crashing issues.

As we all know, an outdated or corrupted graphics driver would trigger game crashing, stuttering (FPS dropping) and even screen flickering issues. We always recommend gamers to keep their graphics drivers up to date so as to avoid such issues. The latest graphics driver will enhance your graphics card performance and unlock the full potential of your graphics card, which will give you an edge in PC video games.

If you don’t remember when was the last time you updated your drivers, definitely do it now.

There’re mainly two ways you can update your graphics drivers:

Option 1: Manually

You’ll need some computer skills and patience to update your drivers this way, because you need to find exactly the right the driver online, download it and install it step by step.

Graphics card manufacturers like Nvidia, AMD and Intel keeps updating their graphics drivers. To get them , you need to go to the website of your graphics card manufacturer:

• NVIDIA
• AMD
• Intel

Then find the graphics driver corresponding with your specific flavor of Windows version (for example, Windows 64 bit) and download the driver manually.

Once you’ve downloaded the correct drivers for your system, double-click on the downloaded file and follow the on-screen instructions to install the driver.

Or

Option 2: Automatically (Recommended)

This is the quickest and easiest option. It’s all done with just a couple of mouse clicks – easy even if you’re a computer newbie.

If you don’t have the time, patience or computer skills to update the graphics driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it.

You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

1. Download and install Driver Easy.
2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
   
3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
   
   (This requires the Pro version – you’ll be prompted to upgrade when you click Update All. If you don’t want to pay for the Pro version, you can still download and install all the drivers you need with the free version; you just have to download them one at a time, and manually install them, the normal Windows way.)

You need to restart your PC after you finished updating your graphics driver.

Launch A Total War Saga: Troy to see if it crashes or not. Normally, after you updated the graphics driver, the game crashing issue will disappear.

If the latest graphics driver fails to stop the crash, just read on to try the next fix, below.

Fix 3: Install the latest game patch

The game developers release regular game patches to fix bugs and improve gaming performance. It’s possible that a recent patch has caused the game crash issue, and that a new patch is required to fix it.

If a patch is available, it will be detected by Epic Games launcher, and the latest game patch will be automatically downloaded and installed when you launch the game.

Launch A Total War Saga: Troy to check whether the game crash issue has been resolved. If it hasn’t, or there was no new game patch available, move on to next fix, below.

Fix 4: Install the latest DirectX files

Most games require DirectX 11 to run properly, and A Total War Saga: Troy is no exception. If there’s a problem with DirectX, the game would crash on startup. If it’s the case, updating the DirectX to the latest version may help. Here is how to do it:

1. Go to the Microsoft DirectX End-User Runtime Web Install page.
2. Click the Download button to start the download.
   
3. Once downloaded, double-click the downloaded .exe file to install it on your computer.
4. Restart your computer and launch the game.

See if A Total War Saga: Troy crashes again. If this fix didn’t work for you, try the next fix, below.

Fix 5: Stop overclocking

Many players may try overclocking the CPU or turbo boost the graphics card to gain a better FPS. However, overclocking often crashes the game.

If you’re using the software like MSI Afterburner, AMD Overdrive, GIGABYTE Easy Tune, etc., A Total War Saga: Troy may crash.

To reduce the frequency of game crashing issues, you should reset the CPU or the graphics card to the manufacturer specifications.

If this issue persists after you stopped overclocking, try the next fix, below.

Fix 6: Repair Epics Games launcher

A Total War Saga: Troy may crash if there is something wrong with Epic Games launcher. To fix the game crashing issue due to Epics Games launcher, just try this fix.

To repair Epics Games launcher:

1. On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog. Type appwiz.cpl and press Enter to open the Programs and Features window in Control Panel.
   
2. Right-click on Epics Games launcher and select Repair.
   

After Windows repaired Epics Games launcher, launch A Total War Saga: Troy to see if it will crash. If it still crashes, try the next fix, below.

Fix 7: Add A Total War Saga: Troy to the exceptions list of your 3rd party antivirus software

If you have 3rd party antivirus software installed on your computer, make sure it doesn’t block the game files.

You can try adding both the game folder and Epic Games launcher as an exception to your third-party antivirus application. If necessary, you can also try temporarily disabling your 3rd party antivirus software before you play the game.

See if A Total War Saga: Troy crashes after you add it as an exception to your antivirus software.

If none of the fixes above works, try reinstalling the game. Normally, after reinstalling the game, you’ll be able to fix the crashing issue.

Hopefully, one of the fixes above helped you fix A Total War Saga: Troy crashing issue. If you have any questions or suggestions, feel free to leave us a comment below. Thanks for reading!

• Epic Games Launcher
• game crash
• Windows