Astro A10 Mic Not Working [FIXED]

Is the microphone on your Astro A10 headset not working properly? You’re not alone. Many users have had the same problem occurring randomly–even the first time they use the headset.

This is incredibly frustrating; you bought the headset so you could talk to people on it, and now you can’t! But don’t worry; you haven’t wasted your money. It can be fixed…

Fixes to try

Here are three fixes for you to try. You may not have to try them all. Just work your way down the list until you find the one that works for you.

1. Check your microphone device settings
2. Update your audio drivers
3. Troubleshoot hardware issues

Method 1: Check your microphone device settings

Your Astro A10 mic may not be working because it’s disabled or not set as the default device on your computer. Or the microphone volume is set to a very low value so it can’t record your sound clearly. To check these settings:

1. Hold down the Windows logo key and press the R key on your keyboard at the same time to bring up the Run dialog, then type “control” and press Enter.
   
2. In Control Panel, select Large icons from the View by drop-down menu.
   
3. Select Sound.
   
4. Select the Recording tab, then right-click on any empty place inside the device list and tick Show Disabled Devices.
   
5. Right-click the Headset Microphone and click Enable.
   
6. Right-click it again and select Set as Default Device.
   
7. Right-click Headset Microphone and click Properties.
   
8. Click the Levels tab, then drag the volume slider towards the largest value.
   
9. Click OK, then click OK.

Now that the microphone of your headset is enabled and set as the default device, and you’ve turned up your microphone volume, try it and see if it works. If it does, then you’ve solved the problem.

Method 2: Update your audio drivers

The mic on your Astro A10 headset won’t work if you’re using an incorrect or outdated audio or headset driver. So you should update the driver to see if that fixes the issue.

You can update your driver manually or automatically. The manual process is time-consuming, technical and risky, so we won’t cover it here. Nor do we recommend it unless you have excellent computer knowledge.

Updating your driver automatically, on the other hand, is very easy. Simply install and run Driver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making mistakes when installing.

You can update your drivers automatically with either the 7 days free trial or the Pro version of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:

1. Download and install Driver Easy.
2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
   
3. Click the Activate & Update button next to the flagged device to automatically download and install the correct version of this driver.
   
   Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the Pro version for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.)
   

Once you’ve updated the driver for your Astro A10 headset, restart your computer. Then log in again and see if the microphone is working.

Method 3: Troubleshoot hardware issues

If your headset microphone is still not working, it’s likely there are hardware issues with your computer or your headset. In this case, there are a few things you need to do.

First, try connecting your headset to another port on your computer. This will resolve any problems you might be experiencing due to the port you’re using.

If changing the port doesn’t work for you, connect your headset to another computer and see if this fixes your microphone. If it does, then you should contact the vendor of your computer for advice.

If nothing above helps you, the issues may be on your headset. Then you should contact Astro for support or have your headset serviced.

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