If you get a Ntfs.sys blue screen of death error on your computer, don’t worry. It’s often not hard to fix at all…
How to fix Ntfs.sys BSOD
Here are five fixes that have helped other users resolve the Ntfs.sys BSOD issue. You may not have to try them all; just work your way down the list until you find the one that works for you.
If you CANNOT log into your computer system, please start from Fix 1; If you CAN log into your computer system properly however, please start from Fix 2.
- Enter Safe Mode With Networking
- Update the device drivers
- Remove BitDefender and/or Webroot
- Repair system files
- Check for RAM issues
Fix 1: Enter Safe Mode With Networking
- Make sure your computer is off.
- Press the power button to turn on your PC. Then when Windows displays a login screen (i.e. Windows has fully booted), long press the power button to turn it off.
- Repeat 1) and 2) until the screen says Preparing Automatic Repair.
- Wait for Windows to finish diagnosing your PC, and click Advanced options.
- Click Troubleshoot.
- Click Advanced options.
- Click Startup settings.
- Click Restart.
- On your keyboard, press 5 to enable Safe Mode with Networking.
- Now you’ve successfully booted up in Safe Mode with Networking, continue with Fix 2 to troubleshoot the blue screen problem.
Fix 2: Update the device drivers
This problem may occur if you’re using the wrong or outdated device drivers. So you should update all the drivers available to see if it fixes the problem. If you don’t have the time, patience or computer skills to update these drivers, you can instead, do it with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
You can also click Update to do it for free if you like, but it’s partly manual. - Restart your computer for the changes to take effect.
- Check to see if the Ntfs.sys blue screen error has been resolved. If yes, then great! If the issue remains, please move on to Fix 3, below.
Fix 3: Remove BitDefender and/or Webroot
Turns out some third-party anti-malwares cannot do well with our OS, hence this ntfs.sys failed problem with BitDefender and Webroot being the most nasty ones. So we might have to check if we have them installed unknowingly and remove them.
To do so:
- On your keyboard, press the Windows logo key , and type apps. Click Apps & features.
- Browse through the apps & features list and see if you have BitDefender or Webroot. If yes, uninstall BOTH of them.
- Restart your computer for the changes to take effect.
- Check to see if the ntfs.sys BSOD problem still occurs. If not, then congrats – you have solved the issue successfully! If the issue persists, please try Fix 4, below.
Fix 4: Repair system files
The blue screen of death issue could be caused by missing, corrupt or damaged system files on your computer. There is a way you can repair possible issues with your system files:
Run SFC scan
System File Checker (SFC) is a handy feature in Windows that helps scan your system files and repair missing or corrupted system files(including those related to BSOD). To run the SFC scan:
1) On your keyboard, press the Windows logo key and type cmd. Then right click on Command Prompt and click Run as administrator.
2) Click Yes when prompted to confirm.
3) In the command prompt window, type sfc /scannow and press Enter.
It’ll take some time for the SFC to replace the corrupted system files with new ones if it detects any, so please be patient.
4) Restart your computer for the changes to take effect.
5) Check your computer to see if the ntfs.sys BSOD has been fixed. If yes, then congrats! If the issue still persists, please move on to Fix 5, below.
Fix 5: Check for RAM issues
Faulty or incorrect set up RAM can also be the reason behind this ntfs.sys system crashing issue. So we might have to check if everything works just fine on our hardwares. To do do:
- Check your hardwares. Turn off and unplug your PC, then remove all of your RAM sticks. Try to power your computer back on with the sticks, ONE BY ONE. If your computer fails to boot with a specific RAM, you know that one is to blame.
- Check the timings and frequency of the RAM. Go to your RAM’s manufacturer’s official website and find out the default & recommended values. If they don’t match, you might have to overlock/underlock the RAM. Be sure to leave your PC with professional hands if you’re not familiar with the BIOS modding stuff.
Hopefully you have successfully resolved the ntfs.sys Blue Screen of Death issue by now. If you have any questions, ideas or suggestions, please let me know in the comments. Thanks for reading!