Having no sound coming out from your Logitech G435 gaming headset all of a sudden when you’re in the middle of an intense game on your computer? Don’t worry, you’re not alone: quite some PC users are experiencing the same problem these days. Luckily, the Logitech G435 headset having no sound is not a hard problem to solve. Read on and see what you can do to get your G435 headset working flawlessly again.
Try these fixes for the G435 gaming headset having no sound issue
You don’t have to try all the following fixes: simply work your way down the list until you find the one that does the trick to fix the Logitech G435 gaming headset no sound problem for you.
- Try G435 on a different device
- Switch between Bluetooth and Lightspeed mode
- Remove and pair the G435 headset via Bluetooth again
- Update Windows
- Select G435 as the sound device in Windows Settings
- Update the Bluetooth and sound card drivers
- Try to change Bluetooth parameters
- Update the firmware
1. Try G435 on a different device
When your G435 has no sound all of a sudden, the first thing to do is to see if the problem is with the headset itself, or with your computer settings. And the easiest way to do so is to use the headset on a different device.
For instance, when you notice that your G435 doesn’t make any sound when on your computer, try to disconnect it from your current device, and try it on your phone, or another computer via Bluetooth or Lightspeed connection, and see if G435 works fine on a second device.
If the same problem is seen on the second device, the problem could be with the headset itself. In that case, it’s always suggested to try it on a third device. If the Logitech G435 gaming headset doesn’t work either on 3 consecutive devices (computers, tablets, and/or mobile phones), it’s very likely that your headset is at fault. If so, you should talk to Logitech support to see if they can provide further support.
If your Logitech G435 works fine on the other devices but your computer, please move on to the fixes below.
2. Switch between Bluetooth and Lightspeed mode
By switching between the Bluetooth connection mode and the Lightspeed mode, you can reset both connections and see if doing so will fix the G435 headset no sound issue.
To do so:
- Press the Mute button for 3 seconds or longer.
- Switch to LIGHTSPEED — the LED will light cyan for 5 seconds.
- Switch to Bluetooth, the LED will light blue for five seconds.
See if G435 works fine under both modes. If the headset has no sound in either mode, please move on to the next fix.
3. Remove and pair the G435 headset via Bluetooth again
If your Logitech G435 headset still refuses to work at this stage, you can try to reconnect it to your computer.
If you’re connecting the headset to your device via Lightspeed, just unplug the receiver from the USB port and then plug it back in.
If your Logitech G435 headset is connected to your computer via Bluetooth, you should remove the headset first before you connect it again. To do so:
- On your keyboard, press the Windows key and the I key at the same time to open Settings. Select Bluetooth & devices > Devices.
- Click the three-dot button for your Logitech G435 headset, and select Remove device.
- Click Add device > Bluetooth, and wait for your computer to find your G435 headset again.
If your G435 headset still doesn’t have sound after this change, please try the next fix below.
4. Update Windows
If your Logitech G435 headset suddenly has no sound, it’s possible that Microsoft has improved its way of handling Bluetooth devices. To see if this is the culprit, you can update your system to the latest version. To do so:
- On your keyboard, hit the Windows key, then type check for updates, then click Check for updates.
- Click Check for updates, and Windows will scan for any available updates.
- If there are available updates, Windows will automatically download them for you. Restart your computer for the update to take effect if needed.
- If there are no available updates, you’ll see You’re up to date like this.
Then try your G435 headset again to see if it works. If the problem remains, please move on to the next fix.
5. Select G435 as the sound device in Windows Settings
You can also make sure that the Logitech G435 headset is selected as the output device in the sound setting panel. To do so:
- On your keyboard, press the Windows key and the I key at the same time to open Settings. Select System > Sound.
- Under the Output panel, select your Logitech G435 headset, and set it as the default output device.
Then see if there’s sound coming out from your G435. If the headset still doesn’t have any sound, please move on.
6. Update the Bluetooth and sound card drivers
Outdated or incorrect sound card and Bluetooth adapter drivers could also be the culprit to the Logitech G435 having no sound problem, so if the above methods don’t help to bring back the sound, it’s likely that you have corrupted or outdated sound and Bluetooth drivers. So you should update your drivers to see if it helps.
If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
You can update your drivers automatically with either the 7 days free trial or the Pro version of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click the Activate & Update button next to the flagged device to automatically download and install the correct version of this driver.
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the Pro version for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.)
- Restart your computer for the change to take effect.
Try your G435 headset again to see if it has sound now. If this fix doesn’t work for you, try the next fix, below.
7. Try to change Bluetooth parameters
You can also change this setting with your Bluetooth adapter to see if it helps to restore the sound for your Logitech G435:
- On your keyboard, press the Windows key and the R key at the same time, then type devmgmt.msc and hit Enter.
- Double-click to expand the Bluetooth category, then right-click your Bluetooth adapter (it’s usually the one without any Microsoft wording) and select Properties.
- Select Power Management, then untick the box for Allow the computer to turn off this device to save power. Then click OK.
- Restart your computer for the change to take effect.
Then try your Logitech G435 headset again to see if it works fine now. If not, please move on.
8. Update the firmware
At this stage, you can try to update the G435 headset firmware to see if the new updates there will help to fix the no sound issue with the device for you.
To do so, simply visit this webpage: Download – G435 Gaming Headset and see if the tool here is newer than the one you have.
If there’s no new firmware available for your headset, please move on to the final fix.
Thanks for reading the post above. If you have any other suggestions that have helped you or your friends with the Logitech G435 gaming headset no sound issue, please feel free to share with us by leaving a comment below.