Recently quite a few users have been plagued by the on-going Discord crashing issue while streaming games. If you also encounter the same situation, don’t worry. It’s often not hard to fix…
Fixes for Discord crashing
Here are four fixes that have helped other users resolve the Discord crashes on PC problem. You may not have to try them all; just work your way down the list until you find the one that works for you.
- Update your device drivers
- Disable Hardware Acceleration
- Delete AppData Discord Contents
- Install the latest version of Discord
- Disable overlays
Fix 1: Update your device drivers
This problem may occur if you are using the wrong or outdated device drivers. So you should update your drivers to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All. If you’re not ready to buy the Pro version, Driver Easy offers a 7-day free trial which includes access to all the Pro features such as high-speed download and one-click install. You won’t be charged anything until your 7-day trial has ended.)
- Restart your computer for the changes to take effect.
- Launch Discord to see if the crashing issue is resolved. If yes, then great! If it still crashes, please move on to Fix 2, below.
Fix 2: Disable Hardware acceleration
Hardware acceleration is a feature in Discord that tasks GPU with all the graphics and text rendering, thereby giving you a smoother Discord experience. However, if Discord on your PC keeps crashing with this feature on, you may try to turn it off, to see if it fixes the issue.
- In Discord, navigate to User Settings and click on it.
- In the left pane, scroll down to Appearance. Then in the right pane, scroll down to Hardware Acceleration and make sure it’s turned off.
- Try streaming games in Discord again and check if the crashing in Discord issue is fixed. If yes, then congrats! If the issue remains, don’t worry – there are two more fixes for you to try.
Fix 3: Delete Discord app data
Deleting the app data will fix the issue if the crashing problem is caused by corrupt files or cache.
Here is how to do it:
- On your keyboard, press the Windows logo key and R at the same time, then type %AppData%\ and press Enter.
- In the Discord folder, double click on the Cache folder to open it.
- Inside the Cache folder, press Ctrl and A at the same time to select all the files, then right-click and select Delete.
- Go back to the Discord folder, and double click on Local Storage folder.
- Again, delete all the files from the Local Storage folder.
- Open Discord to see if the crashing issue still occurs. If it doesn’t occur, then you have fixed the issue! If it’s still no joy, please try Fix 4, below.
Fix 4: Install the latest version of Discord
If the above fixes fail to solve the problem, it’s recommended that you clear the old folders of Discord and give it a reinstall.
Here are the steps on how to do it:
- On your keyboard, press the Windows logo key and R at the same time, then type %AppData%\ and press Enter.
- Locate the Discord folder, then right-click on it and select delete the delete the whole folder.
- In the address bar, type %LocalAppData% and press Enter.
- Right-click on the Discord folder and delete it.
- Confirm any additional prompts when asked.
- On your keyboard, press the Windows logo key and R at the same time, then type appwiz.cpl and press Enter.
- Locate Discord, then right-click on it and click Uninstall.
- Restart your computer for the changes to take effect.
- Download Discord from its official website and install Discord.
- Run Discord to see if the crashing issue is fixed.
Fix 5: Disable overlays
In-game overlays allow you to interact with friends and place orders while in the game, but this feature can also cause problems like Discord crashing for some gamerrs. If you’re using overlays provided by Discord, Steam or GeForce Experience, follow the instructions below to turn them off.
On Steam
- Launch Steam.
- In the LIBRARY, right-click on the game that causes Discord to crash and select Properties from the drop-down menu.
- Untick Enable the Steam Overlay while in-game.
On Discord
- Run Discord.
- Click the cogwheel icon at the bottom of the left pane.
- Click the Overlay tab and toggle off Enable in-game overlay.
On GeForce Experience
- Run GeForce Experience.
- Click the cogwheel icon at the upper right corner.
- Scroll to toggle off In-Game Overlay.
After you disable any overlays in-use, restart your game and Discord to see if the latter still crashes. If so, proceed to the next method.
Hopefully, the article has pointed you in the right direction in resolving the Discord crashing issue. If you have any questions, ideas, or suggestions, please let me know in the comments. Thanks for reading!
