Have you ever met an issue where the mouse pad or touchpad of your computer stops working? It does not respond to your touches or clicks. This is an annoying issue but not an unsolvable one. The following are the methods that can help you fix your mouse pad not working issue.
(Note that to perform these methods, you will need a mouse as a pointing device to substitute for your mouse pad.)
1) Enable your mouse pad
It is possible that the touchpad of your computer has been accidentally disabled so you are unable to use it. In this case you need to re-enable your touchpad to get it back to normal.
a) Press Windows logo key and R key on your keyboard at the same time to open Run dialog. In the dialog type “control” and hit Enter. This will open Control Panel.
b) In Control Panel, view it by Large icons. Then select Mouse.
c) In Mouse Properties window, select the last tab (This tab is for touchpad configuration, and its name varies depending on the model of your touchpad). Then click on the Enable (or Enable Device) button.
Your touchpad has now been re-enabled. Check and see if you can use your touchpad now.
2) Update driver
Your mouse pad not working issue may result from faulty or incompatible touchpad driver. You need to update your driver to fix problems of this kind.
One easy and reliable way to update driver is to use Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):
a) Download and Install Driver Easy.
b) Run Driver Easy and hit Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
c) Click on the Update button next to your touchpad to download the latest and correct driver for this device. You can also hit Update All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click on Update All).
3) Repair your devices
If you have tried the methods above and the mouse pad not working issue persists, you may need to consider your device as defective. You can contact its manufacturer and ask for further assistance. They can help you find out the exact cause of the trouble, and have your device repaired or replaced.