The NVIDIA App is designed for gamers and creators using NVIDIA GPUs. It offers a variety of features to help users optimize their gaming experiences and enhance their content creation capabilities. However, some users have reported issues such as the app failing to launch or displaying the error message: “There was a problem with NVIDIA app. Relaunch your app. If that doesn’t work, then try reinstalling NVIDIA app and reboot your PC.”
These problems can be frustrating, leading some to consider reverting to GeForce Experience. Fortunately, there are troubleshooting steps available to address these concerns.
Try these fixes:
Before proceeding with the troubleshooting steps, please note that you don’t need to follow all the methods. Simply try each fix in order until you find the one that resolves the issue.
- Run the NVIDIA App as an administrator
- Update your graphics driver
- Download and install all Windows updates
- Enable Windows Push Notifications
- Reinstall the app
1. Run the NVIDIA App as an administrator
In some cases, certain apps may not work as expected when lacking the administrative privileges. To address the issue, running the app as an administrator can help by granting it the necessary rights to access system resources effectively.
For one-time action, you need to right-click the NVIDIA App shortcut and select Run as administrator.
To make the app always run with administrator privileges, right-click on the NVIDIA App shortcut and select Properties. In the Properties window, go to the Compatibility tab. Under the Settings section, check the box that says Run this program as an administrator. Click Apply and then OK. Now, every time you open the app from that shortcut, it will automatically run with administrator privileges.
If this doesn’t do the trick, try the next fix below.
2. Update your graphics driver
Outdated or corrupted drivers can cause the app to malfunction. To address your issues, you can update your drivers. For users who cannot access the Driver Updates feature within the app, you can do it through the Device Manger:
- Press Win + R to open the Run dialog box. Then type devmgmt.msc and hit Enter to open the Device Manager.
- Expand the Display adapters category. Right-click on your NVIDIA graphics card and choose Update driver.
- Select Search automatically for updated drivers software. Then follow the on-screen instructions to finish the process.
While the Windows Device Manager is a common tool for updating drivers, it may not always detect or install the latest drivers. In such cases, Driver Easy can be beneficial.
Driver Easy is designed to simplify the process of managing and updating device drivers on Windows computers. It automatically detects outdated, or missing drivers, then downloads and installs the latest drivers for your system, direct from the device provider. To use Driver Easy:
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any devices with outdated drivers.
- Click the Activate & Update button next to your graphics card or click Update All to update all the outdated drivers. You will be asked to upgrade to the Pro version. A 7-day free trial, including all Pro features like high-speed download and one-click install, is available if you’re not ready for the Pro version yet. Rest assured, you won’t incur any charges until after the 7-day trial.
If you still fail to launch the app or it’s still not working properly, move on to the next fix.
3. Download and install all Windows updates
Keeping your Windows operating system up to date is essential for maintaining system stability and compatibility with applications like NVIDIA App. To troubleshoot your issues, ensure that all Windows updates are installed.
- From the Search bar, type check for updates. Then click Check for updates from the list of results.
- Click on the Check for updates button. Windows will search for available updates and begin downloading them automatically.
- Once the updates are downloaded, click on Install now to begin the installation process. Once finished, you may be required to restart your system.
If you’re up to date but still can’t use the app properly, proceed to the next fix.
4. Enable Windows Push Notifications
Several users on Reddit have reported that enabling Windows Push Notifications helped them resolve issues with the NVIDIA App. For instance, in this Reddit thread, a user shared their success story after enabling push notifications.
The NVIDIA App may rely on Windows Push Notifications to deliver essential updates or alerts. If these notifications are disabled, the app could encounter difficulties in executing certain functions or delivering critical information, leading to performance issues. By enabling push notifications, you ensure that the NVIDIA App can effectively communicate necessary information.
To enable Windows Push Notifications:
on Windows 11
- Press Win + I keys simultaneously to open the Settings window.
- Click on System > Notifications.
- Ensure that the toggle switch for Notifications is turned On. Then scroll down to the section titled Notifications from apps and other senders, locate the NVIDIA App in the list and make sure its notification setting is enabled.
on Windows 10
If you’re on a Windows 10 computer, make sure that Push Notifications are eanbled in Windwos -> Settings -> System -> Notifications & actions.
After applying the changes, launch the app to test if it works.
5. Reinstall the app
If all else fails, you should reinstall the app.
First, uninstall it through Settings.
on Windows 11
- Press Win + I to open Settings. From the left pane, select Apps, then click Installed apps.
- Find the app, click on the three dots and select Uninstalled.
Then follow the on-screen instructions to finish the uninstallation process.
on Windows 10
- Press Win + I to open Settings, then select Apps.
- Click Apps & features. Select the NVIDIA app, and then select Uninstall.
- Follow the on-screen instructions to finish the uninstallation process.
After uninstalling the app, type %appdata% into the Run dialog box. To open the Run dialog box, press Win + R.
When the folder is open, find NVIDIA App and delete the whole folder. Once done, download NVIDIA App again.
If these steps don’t resolve the issue, consider reaching out to Customer Care. If you can load into the home page, you can send feedback by clicking the [!] icon located in the upper right corner.
