It’s a massive pain if your touchpad doesn’t respond when you scroll on it. Many people have experienced this issue. But don’t worry, it’s fixable. Here are some tips for you to fix your touchpad not working problem.
Try these tips
You don’t have to try them all; just work your way down the list until you find the one that works for you.
Tip 1: Enable your touchpad
If your touchpad isn’t working at all, it may be disabled. You can connect an external mouse to your computer, and follow these steps to enable your touchpad:
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.
- Type control and press Enter to go to Control Panel.
- In the view of Category, click Hardware and Sound.
- Under Devices and Printers, click Mouse.
- Select the last tab. (The last tab is usually for touchpad configuration if you have a touchpad. And its name varies with different models of computer.) Then you can select a checkbox or click a button to enable your touchpad.
- Check if your touchpad problem is resolved. If not, move on to Tip 2, below.
Tip 2: Enable two-finger scrolling
Your touchpad may not respond to any scrolling on it, if the two-finger scrolling feature is disabled on your computer. You can follow these steps to enable two-finger scrolling:
- At Control Panel, click Hardware and Sound > Mouse.
- Click the Device Settings tab. (Note: the Device Settings tab only appears when the touchpad driver is installed.)
- Expand MultiFinger Gestures, and select the Two-Finger Scrolling box.
- Click Apply.
- Check if your touchpad now works properly. If not, try Tip 3, below.
Tip 3: Change your mouse pointer
To fix scrolling on touchpad not working, you can also try changing your mouse pointer. It worked for some users.
- At Control Panel, click Hardware and Sound > Mouse.
- In the Pointers tab, under Scheme, select a different pointer from the drop-down menu. You can change your mouse pointer to a solid black one.
- Click Apply.
- Check if your touchpad now works properly. If not, try Tip 4, below.
Tip 4: Update your touchpad driver
A missing or outdated touchpad driver may also stop your touchpad from working properly. There are two ways to update your touchpad driver: manually and automatically.
Update your touchpad driver manually — You can update your driver manually by going to the hardware manufacturer’s website and searching for the latest driver for your touchpad. But if you take this approach, be sure to choose the driver that’s compatible with the exact model number of your hardware, and your version of Windows.
OR
Update your touchpad driver automatically — If you don’t have the time, patience, or computer skills to update your driver manually, you can, instead, do it automatically with Driver Easy. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
- Download and install Driver Easy.
- Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
- Click Update next to any flagged devices to automatically download the correct version of their drivers, then you can install them manually. Or click Update All to automatically download and install them all automatically. (This requires the Pro version – you’ll be prompted to upgrade when you click Update All. You get full support and a 30-day money-back guarantee.)
- Restart your computer and check if your touchpad now works properly. If it doesn’t, contact Driver Easy’s support team at support@drivereasy.com for further assistance.
Hopefully, this can help you out.
You’re, as always, more than welcome to leave a comment below to share your results or any other suggestions.
