When your computer keeps crashing, it’s very frustrating. The prompt message “Your PC ran into a problem and needs to restart” doesn’t help at all. After restarting the computer, you get the error again. But don’t worry. You can fix the error by following the instructions below.
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What causes this error?
If you asked me what causes this error, my question would be “Sorry. I don’t know”. But please don’t be disappointed. You still probably can fix it with one of the methods in this post.
Actually this is a common blue screen error. When your computer can’t run properly due to some issues, Windows keeps crashing and you get a blue screen. Blue screen errors can be caused by many issues. But most of them have the same causes.
According to Microsoft, 70 percent of the blue screen errors are caused by third-party driver code, and 10 percent are caused by hardware issues. Below, you’ll learn the methods covering the most common causes.
Recommended methods to fix the error
Here are five methods you can try to fix the error. You may not have to try them all, just work your way down at the top of the list until you find the one that works for you.
- Remove the external hardware
- Update the drivers
- Check for Windows Updates
- Remove recently installed software or applications
- Fix overheating computer
Method 1: Remove the external hardware
The problem probably is caused by malfunctioning external hardware. If you’ve connected external hardware, such as USB device, external hard drive, disconnect them. Then check to see if the computer works properly.
Method 2: Update the drivers
The problem probably is caused by faulty drivers. So to fix the error, try to update the drivers.
IMPORTANT: You’ll need to be logged into Windows on the problem computer to try this method. If you can’t log into Windows, restart it in Safe Mode, then try the solution.
You can update the drivers manually, If you don’t have the time, patience or computer skills to update the driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to one device to automatically download and install the correct version of their driver (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Method 3: Check for Windows Updates
For some unknown issues, checking and update Windows Updates would be a great of help. So to fix the error, you can check for and install Windows Updates.
IMPORTANT: You’ll need to be logged into Windows on the problem computer to try this method. If you can’t log into Windows, restart it in Safe Mode, then try the solution.
If you’re using Windows 10, refer these steps to check and install Windows Update:
1) Type windows update in the search bar, then click Check for updates in the pop-up menu.
2) Click the Check for updates button.
3) After the checking process completes, install all updates.
4) After installing all updates, check to see if the computer works properly.
If you’re using Windows 7, refer these steps to check and install Windows Update.
1) Click the Start menu and click All Programs.
2) Click Windows Update.
3) Click the Check for updates button.
4) After Checking for updates completes, install all updates.
5) After installing all updates, check to see if the computer works properly.
Method 4: Remove recently installed software or applications
If the error occurred after you installed new software or application, that software or the application is probably the cause. In that case, uninstall that software or application to see if the problem is resolved.
Method 5: Fix computer overheating
Computer overheating can cause blue screen errors. Check if your computer is overheating.
If the temperature of your computer is getting to 90 degrees Celsius or higher, you’re probably experiencing an abnormal amount of heat. You can use a temperature monitor tool to check the temperature.
To fix overheating issue temporarily, shut down your computer for a while, maybe 30 minutes. After that, restart it to see if the computer works properly.
Computer overheating can be caused by non-working cooling fan, broken heat sink, the dust on the case, etc. If your computer keeps overheating, contact your local computer repair shop for assistance.
Hope the instructions above help you resolve the blue screen error. If you have any questions, please feel free to leave your comments. I’d love to hear of any ideas or suggestions.
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