The popular JRPG series, Tales, has dropped the latest title: Tales of Arise. But players have been experiencing constant crashes on PC. If you’re on the same boat, no worries, we have a few working fixes you can try.

Try these fixes…

You don’t have to try them all; just work your way down the list until you find the one that does the trick!

1: Verify your game files

2: Install the latest Windows updates

3: Update your graphics driver

4: Turn off overlays

5: Perform a clean boot

6: Reinstall the game

Before we dive into anything advanced, make sure you’ve tried to restart Arise and your PC to see if it’s just a glitch.

System requirement for Tales of Arise

Tales of Arise is not very demanding compared to a lot of large games, but you may still want to make sure your PC specs are sufficient for the game. Refer to the table below for the minimum requirements for Tales of Arise:

OSWindows 10 (64-bit)
ProcessorIntel Core i5-2300 or AMD Ryzen 3 1200
Memory8 GB RAM
GraphicsGeForce GTX 760 or Radeon HD 7950
Storage45 GB available space
DirectXVersion 11
Sound CardDirectX compatible sound card or onboard chipset

If you want a smoother gameplay experience, check out the recommended requirements:

OSWindows 10 (64-bit)
ProcessorIntel Core i5-4590 or AMD FX-8350
Memory8 GB RAM
GraphicsGeForce GTX 970 or Radeon R9 390
Storage45 GB available space
DirectXVersion 11
Sound CardDirectX compatible sound card or onboard chipset

Fix 1: Verify your game files

If your game files are corrupt or have gone missing, it could cause Arise to crash. A quick way to fix it is to verify the integrity of your game files on Steam. Here’s how:

  1. Open your Steam library and find Tales of Arise. Right-click the game and select Properties.
  2. Under the Local Files tab, click Verify integrity of game files.
  3. Steam will scan your local game files and do a repair if it detects anything wrong. It could take a while depending on the game size.
  4. Once the scan is complete, restart the game.

If verifying your game files doesn’t solve the problem, try the next fix.

Fix 2: Install the latest Windows updates

When your system isn’t up-to-date, it can be incompatible with your game and cause the game to crash. Installing the available Windows updates may solve the crashing issue for you, and should also prevent other game errors caused by compatibility issues. Here’s how:

  1. In the search bar on your taskbar, type update, then click Check for updates.
    (If you don’t see the search bar, click the Start button and you’ll find it in the pop-up menu.)
  2. Windows will scan for any available updates. If there are no available updates, you’ll get a You’re up to date sign. You could also click View all optional updates and install them if needed.
  3. If there are available updates, Windows will automatically download them for you. Follow instructions to complete the installation.

  4. Restart your PC to let it take effect.

If Tale of Arise still crashes on your PC, try the next fix.

Fix 3: Update your graphics driver

If your graphics driver is faulty or outdated, it could cause your game to crash. You may want to make sure yours is up-to-date and functioning properly.

There are two ways to keep your graphics card driver up-to-date. One is to manually update it via Device Manager. If Windows doesn’t have the latest available version of the driver you need, you can also search on the manufacturer’s website. Be sure to choose only the driver that is compatible with your Windows version.

Automatic driver update – If you don’t have the time, patience, or computer skills to update your driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your exact graphics card and your Windows version, then it will download and install the driver correctly:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to the flagged graphics driver to automatically download the correct version of the driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All.)
The Pro version of Driver Easy comes with full technical support.
If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Restart your PC for the new driver to take effect. If your graphics driver is up-to-date but Tales of Arise keeps crashing, try the next fix.

Fix 4: Turn off overlays

Many programs, such as Twitch, have the overlay feature, which is quite handy and great for multitasking. But overlays could interfere with game performance and sometimes cause the games to crash.

If you have overlays on while playing Tales of Arise, try disabling them. Here we’ll show how to turn off the Steam overlay as an example:

  1. Run the Steam client and navigate to Settings >> In-games.
  2. Make sure Enable the Steam Overlay while in-game is disabled.
  3. Click OK to save the changes.

On Steam, you can also turn off the overlay feature per game. If you only want to disable the overlay for Tales of Arise to test the issue, follow these steps:

  1. Find Tales of Arise in your Steam library. Right-click it then select Properties.
  2. Under the General tab, uncheck the box of Enable the Steam Overlay while in-game.
  3. Restart the game to test the issue.

If disabling overlays doesn’t solve your problem, try the next fix.

Fix 5: Perform a clean boot

A clean boot will start your PC with the minimum sets of drivers and services that Windows requires to run. 

By doing a clean boot, you can identify if any background program was interfering with Tales of Arise and causing it to crash.

Here’s how to perform a clean boot:

  1. In the search bar next to the Start button, type msconfig then click System Configuration.
  2. Under the Services tab, check Hide all Microsoft services, then click Disable all and OK.
  3. Switch to the Startup tab, click Open Task Manager.
  4. Under Startup tab, click each startup item then click Disable until you’ve disabled all startup items.
  5. Restart your PC.

If Arise still won’t start, jump to fix 6 below.

If Arise now starts, this means at least one of the programs you disabled was causing the problem.

Here’s how to find out which one(s):

  1. In the search bar next to the Start button, type msconfig then click System Configuration.
  2. Under the Services tab, tick the Hide all Microsoft services checkbox, then tick the checkboxes in front of the first five items in the list.
    Then click Apply and OK.
  3. Reboot your computer and launch the game. If it once again won’t launch, then you know that one of the services you ticked above is conflicting with it. If it does launch, then the above five services are fine, and you’ll have to keep looking for the offending service.
  4. Repeat steps 2 and 3 above until you find the service that conflicts with Tales of Arise.

    NOTE: We recommend testing five items in a group since it’s more efficient, but you’re welcome to do it at your own pace.

If you don’t find any problematic services, you’ll need to test the startup items. Here’s how:

  1. Right-click anywhere empty on your taskbar and click Task Manager.
  2. Switch to the Startup tab, and enable the first five startup items.
  3. Reboot and try launching the game.
  4. Repeat until you find the startup item that’s conflicting with Tales of Arise.
  5. Disable the problem program and reboot your PC.

If you’ve tried a clean boot but Arise keeps crashing on your PC, there’s one more fix you can try.

Fix 6: Reinstall the game

If your installation process was interrupted or an error happened during the process, the game could randomly crash. Reinstalling the whole game can be a hassle, but it’s definitely worth a try as it did fix the crashing issue for some players.


Hopefully this article is helpful! Please feel free to leave a comment if you have any questions or suggestions.

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