A lot of Windows 10 users have reported an error while trying to update their operating system. What usually happens is they fail to install their system updates, and an error code shows up on Windows Update that says “0x8024002e”.

If this is also happening to you, you’re no doubt very frustrated. But the good news is you should be able to fix it quite easily. We’ve put together some suggestions to help you fix the problem. Here are a few things you can try:

  1. Reset your Windows Update components
  2. Modify your Windows Update setting in the registry
  3. Perform a clean boot

Fix 1: Reset your Windows Update components

The Windows Update “0x8024002e” error code may occur because its components are corrupted. These components include the services and temporary files and folders associated with Windows Update. You can try resetting these components and see if this fixes your problem.

To reset these components:

  1. Press the Windows logo key and R on your keyboard at the same time to invoke the Run box.
  2. Type “cmd” in the Run box, then, on your keyboard, press the Ctrl, Shift and Enter keys at the same time.
  3. If prompted, click Yes.
  4. In Command Prompt, type the following lines of command and press Enter on your keyboard after typing each: 
    5. net stop bits 
net stop wuauserv 
net stop appidsvc 
net stop cryptsvc
  5. Type these lines of command and press Enter after typing each in Command Prompt:
    6. ren %systemroot%\softwaredistribution softwaredistribution.old 
ren %systemroot%\system32\catroot2 catroot2.old
  6. In Command Prompt, type these commands and press Enter after each:
    7. net start bits 
net start wuauserv 
net start appidsvc 
net start cryptsvc
  7. Try updating your system with Windows Update, and see if the 0x8024002e error is gone.

If it is, then you’ve solved your problem. But if not, you may need to…

Fix 2: Modify your Windows setting in the registry

This issue can also be fixes by adjusting a Windows Update setting in the registry. Here is how:

You may experience serious problems if you don’t modify your registry properly. So be careful for what you’re doing in registry. And in case anything goes wrong, you can back up your registry, which you’ll know how by going through the steps below.
  1. Press the Windows logo key and R on your keyboard at the same time to invoke the Run box.
  2. Type “regedit” in the Run box and press Enter on your keyboard.
  3. If prompted, click Yes.
  4. On the Registry Editor, click File, then select Export.
  5. Select a place to save your backup copy, then click Save to save the backup.
  6. Wait for the export process to be complete.
  7. Go to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate.
  8. Double click DisableWindowsUpdateAccess.
  9. Change the value data to 0, then click OK.

Now try running Windows Update. If the steps above worked for you, you won’t see the “0x8024002e” error there.

Fix 3: Perform a clean boot

Your 0x8024002e error can be caused by software conflicts. And to see if that’s the case for you, you can try performing a clean boot, disabling all non-essential services and startup programs. Then see if the error is gone.

To do so:

  1. Press the Windows log key and R on your keyboard to invoke the Run dialog.
  2. Type “msconfig” and press Enter on your keyboard.
  3. Click the Services tab. Then check Hide all Microsoft services (FIRST) and click Disable all. After that, click OK.
  4. Click the Startup tab, then click Open Task Manager.
  5. Right click each enabled Startup item, then click Disable. After that, close Task Manager.
  6. Click OK.
  7. Click Restart.
  8. Run Windows Update and see if the “0x8024002e” error occurs. If not, proceed to the next step to find out the application or service that causes trouble. Otherwise skip all the steps below and try other methods.
  9. Press the Windows log key and R on your keyboard. Then type “msconfig” and press Enter on your keyboard.
  10. Click the Services tab. Check Hide all Microsoft services. Then enable any disabled service (by selecting its checkbox) and click OK.
  11. Click Restart.
  12. Check to see if the update error occurs. If it doesn’t, repeat step 9 to 11 until you find out the service that causes the issue. If none of these services is the culprit, try the steps below.
    If there’s any service that brings up the 0x8024002e error, you should do some research on the Internet to see what program is this service related to. Then contact the vendor of this program or your system for advice, or use an alternative solution.
  13. Press the Windows log key and R on your keyboard. Then type “msconfig” and press Enter on your keyboard.
  14. Click the Startup tab, then click Open Task Manager.
  15. Right click one (only) disabled Startup item, then click Enable. After that, close Task Manager.
  16. Click OK and then click Restart.
  17. Check to see if the error occurs. If it doesn’t, repeat step 13 to 16 until you find out the startup item that causes the issue.
    If there’s any startup item that causes the 0x8024002e error, you should see what program is this item related to. Then contact the vendor of this program or your system for advice, or use an alternative solution.

Hopefully one of the fixes above helped you fix your 0x8024002e error on Windows Update. If you have any questions or suggestions, you’re more than welcome to leave us a comment below.

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